06

FAQ

Can I customise everything?

Yes - every book is fully personalised.

This includes:

  • cover design
  • layout style (full-page, editorial spacing, collages)
  • image tone (natural, black & white, sepia)
  • overall structure and flow

Nothing is fixed - we guide the process, but everything is tailored to you.

What if I don't know which photos to choose?

That's completely fine.

You can upload as many images as you like - even duplicates - and we'll curate the selection for you. If there are specific photos you want included, just let us know.

How many pages should I choose?

We currently support up to 200 pages.

The right number depends on:

  • how many photos you have
  • your preferred layout style

We usually mix layouts (full-page, paired, editorial spreads), but if you have a preference, we'll follow it.

If you're unsure, choose an estimate - we'll guide you.

If you'd like 300-500+ pages, we can often accommodate this - just contact us.

Can I divide my book into sections?

Yes - we offer chapters.

We can divide your book by place, date, people, or moments - with subtle, well-designed dividers that keep everything flowing naturally.

Do you offer any special pages or add-ons?

Yes - you can include optional inserts:

--pause A lined page for writing - reflections, notes, or messages.

--postcard A photo with space beneath it (lined or unlined) to add captions or thoughts.

--frame A designed space for physical photos like polaroids or film prints.

--keepsake If you share meaningful details, we can create small sticker-style elements (symbols, objects, motifs) and place them throughout your keepsake page.

--scrap A completely blank page - open for anything. It can be used for preserving meaningful items like tickets, receipts, or small paper details, with subtle layout guidance.

--map A minimal map outline - personalised or left simple - to anchor your memories in place.

What if I have specific requests?

We'll ask for your preferences with your order, you can leave notes or contact us directly.

Whether it's:

  • overall tone (natural, black & white, sepia)
  • layout style (full-page, editorial spacing, collage)
  • any specific images you want prioritised
  • any special details or requests

We'll then design your book and share it with you.

Once you're happy, we proceed to print.

- we'll take everything into account.

What are the book specifications?

A premium hardcover photo book designed to turn your memories into a lasting, display-worthy piece.

Format 21 x 28 cm hardcover. Please contact us if you would like to make a special request for a 21 x 21 cm square hardcover book.

Page Count Up to 200 pages

Cover Matte laminated, coated silk finish (fully customisable front & back)

Structure Durable 3mm board for a solid, high-quality feel

Inner Pages 170gsm coated silk - smooth, glossy, and made for vibrant imagery

Every book is printed on high-quality, responsibly sourced paper, using FSC/PEFC-certified or equivalent materials. The finish is designed to balance durability with a refined, elevated look - something you'll want to keep out, not stored away.

What happens to my photos after printing?

Your images are handled securely and used only to create your book.

We do not store or keep your photos - everything is permanently deleted after printing.

How long does it take?

Once your design is approved, it should take no more than 7 days to arrive at your doorstep.

For the design, we aim to complete the process in 2-3 days. Timelines vary slightly depending on customisation, but we'll keep you updated throughout and move quickly once your design is approved.

How does the process work?

Once you place your order, we'll reach out with a private, secure upload link for your photos.

You don't need to worry about choosing the perfect images - if you upload multiple versions of the same moment, we'll select the best ones for you.

We'll also ask a few quick questions to understand your preferences (tone, layout, style, etc.), then:

  • we design your book
  • we share options with you
  • we refine it together
  • once approved, we print and deliver to your doorstep!